Privacy Policy
Last Updated: November 4, 2025
At Lyviont, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lyviont.com and use our online educational platform services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our platform immediately.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information You Provide
When you register for an account, enroll in courses, or contact us, we may collect the following personal information:
Full name, email address, phone number, postal address, date of birth, payment information including credit card details, educational background and preferences, username and password, profile photograph or avatar, communication preferences, and any other information you voluntarily provide through forms, surveys, or direct communication with us.
Automatically Collected Information
When you access our platform, we automatically collect certain technical information:
IP address, browser type and version, operating system, device information, referring and exit pages, date and time stamps, clickstream data, quiz and test results, course completion rates, time spent on pages, interaction patterns with educational content, cookies and similar tracking technologies.
Educational Performance Data
As an educational platform, we collect information about your learning progress including quiz scores, test results, assignment submissions, course completion status, achievement badges and gamification points, learning pace and patterns, areas of difficulty or mastery, and feedback provided on courses and content.
How We Use Your Information
We use the collected information for various purposes essential to operating our educational platform:
To create and manage your user account. To provide access to educational content, quizzes, and test assignments. To process enrollments and payments for courses. To deliver instant feedback on quiz and test performance. To track your learning progress and provide personalized recommendations. To award badges, points, and other gamified achievements. To communicate important updates about courses, platform changes, and educational opportunities. To send newsletters, promotional materials, and special offers if you have opted in. To respond to your inquiries and provide customer support. To improve our platform functionality and user experience. To analyze usage patterns and optimize educational content. To detect and prevent fraud, security breaches, and technical issues. To comply with legal obligations and enforce our terms of service. To conduct research and analytics to enhance our educational offerings.
How We Share Your Information
We respect your privacy and limit the sharing of your personal information. We may share your information in the following circumstances:
Service Providers
We engage third-party companies and individuals to facilitate our services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information:
Payment processors for secure transaction handling, hosting providers for data storage and platform infrastructure, email service providers for communication delivery, analytics services for platform performance monitoring, customer support tools for inquiry management, content delivery networks for faster access to educational materials, security services for fraud prevention and data protection.
Educational Partners
With your explicit consent, we may share your progress data and achievements with educational institutions, employers, or certification bodies for verification purposes.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose information to protect and defend our rights or property, prevent fraud or illegal activity, protect the safety of our users or the public, or investigate potential violations of our terms of service.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
Aggregated Data
We may share aggregated or anonymized information that does not directly identify you with partners for research, marketing, or analytical purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Encryption of data in transit using industry-standard protocols. Secure storage of data on protected servers with access controls. Regular security assessments and vulnerability testing. Employee training on data protection and privacy practices. Restricted access to personal information on a need-to-know basis. Regular backup procedures to prevent data loss. Multi-factor authentication options for account protection. Monitoring systems to detect and respond to security incidents.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account information is retained for the duration of your active account and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Educational performance data may be retained to maintain accurate records of achievements and certifications. Payment transaction records are retained according to financial and tax reporting requirements. Communication records are retained for customer service quality and dispute resolution purposes.
When information is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.
Your Rights and Choices
You have certain rights regarding your personal information, and we provide you with tools to exercise those rights:
Access and Portability
You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.
Correction
You can update or correct your account information at any time through your account settings. If you need assistance, contact us at info@lyviont.com.
Deletion
You may request deletion of your personal information, subject to certain legal obligations that require us to retain specific data. To request deletion, contact us at info@lyviont.com.
Opt-Out of Communications
You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email or adjusting your communication preferences in your account settings. Please note that you cannot opt out of essential service-related communications.
Cookie Management
You can control cookie preferences through your browser settings. Note that disabling cookies may limit functionality of our platform.
Do Not Track
Our platform does not currently respond to Do Not Track signals due to the lack of industry standards for compliance.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
Essential Cookies
These cookies are necessary for the platform to function properly, enabling basic features like page navigation, account authentication, and access to secure areas.
Performance Cookies
These cookies collect information about how you use our platform, helping us identify and fix technical issues and improve performance.
Functional Cookies
These cookies remember your preferences and choices, such as language settings, learning preferences, and personalized content recommendations.
Analytics Cookies
We use analytics cookies to understand user behavior, measure platform effectiveness, and optimize educational content delivery.
Advertising Cookies
If you have opted in to marketing communications, we may use cookies to deliver relevant advertisements and measure campaign effectiveness.
You can manage cookie preferences through your browser settings. Blocking certain cookies may impact platform functionality.
Children's Privacy
Our platform is designed for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
If we discover that we have inadvertently collected information from a child under 13 without proper consent, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately at info@lyviont.com.
For users between 13 and 18 years of age, we encourage parents and guardians to monitor their online activities and help enforce this Privacy Policy by instructing minors to never provide personal information without permission.
Third-Party Links and Services
Our platform may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those external sites.
We are not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party sites you visit.
When you interact with third-party services integrated into our platform, such as social media sharing buttons or payment processors, those services may collect information about you directly. Their collection and use of information is governed by their own privacy policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy. These safeguards may include standard contractual clauses, certification frameworks, or other legally recognized mechanisms.
By using our services, you consent to the transfer of your information to our facilities and service providers located around the world.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs.
When we make changes, we will update the Last Updated date at the top of this policy. For material changes that significantly affect your rights or how we handle your information, we will provide prominent notice through email notification or a notice on our platform before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our platform after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Lyviont
4655 Bartlett Rd
Beamsville, ON L0R 1B1
Canada
Email: info@lyviont.com
Phone: +15144266264
We will respond to your inquiry within a reasonable timeframe and work to address your concerns promptly and thoroughly.
Additional Information
Automated Decision-Making
We may use automated systems to analyze your learning patterns and provide personalized course recommendations. These automated processes help optimize your educational experience but do not make decisions that significantly affect your legal rights without human oversight.
Data Protection Officer
For questions specifically related to data protection and privacy compliance, you may contact our designated privacy team at info@lyviont.com.
Dispute Resolution
If you have concerns about our privacy practices that we have not adequately addressed, you may have the right to lodge a complaint with a supervisory authority in your jurisdiction.
Thank you for trusting Lyviont with your personal information. We are committed to protecting your privacy while delivering exceptional educational experiences.